Help centre
Answers, quickly.
Common questions, grouped by topic. If yours is not here, email us and a person will reply.
Getting started
What do I need to start?
A WordPress site you can log in to, a Voice WP account with a plan, and about ten minutes to talk through your business. You can speak or type.
How do I connect my site?
Install the free connector plugin, then enter your site address in the dashboard and press Connect. The WordPress connector.
Do I have to talk?
No. Talking is fastest, but you can type anything, at any time.
Does it work on my phone?
Yes. The builder works on phones and computers, and every site it builds is designed for phones first.
Plans and billing
What does it cost?
Plans start at $29 a month, with yearly billing at two months free. See pricing.
How do I cancel or change plan?
From your billing page. Cancelling keeps your plan until the end of the period you paid for, and changing plan is worked out for the rest of the period. Your billing page.
Can I get a refund?
Yes, within 14 days of your first payment. If you have not used the builder you get everything back; if you have, you get your payment minus the value of what you used. Refund policy.
Who takes my payment?
Paddle, our merchant of record. It handles the payment, tax and invoice. On a card statement the charge appears as PADDLE.NET* Voice WP.
Safety and privacy
Will it change my live site without asking?
No. Pages are drafts until you say publish, and risky actions such as deleting, installing plugins or switching theme need your yes.
Can I undo a change?
Yes, for most changes. Say "undo that" and the last change to a page, your site styles or your custom code is put back. A few things cannot be undone, such as permanently deleting a plugin, which is why Voice WP asks for your yes first. A brand-new page cannot be un-created, but it can be moved to the trash.
What happens to my data?
You can download all of it or delete your account from the Account page. Security and privacy.
WordPress and compatibility
Which WordPress versions work?
WordPress 6.0 or newer. Contact forms need 6.9 or newer.
Will it work with my theme and plugins?
It works with most themes. It prefers light, well-behaved themes and as few plugins as possible, and keeps your existing theme unless you ask for a change.
Do I need WordPress already?
Yes. Voice WP works on your own WordPress site, so you own everything.
If something is not working
The connection will not complete.
Check that your site address starts with https and that the connector plugin is activated. If your host blocks the Authorization header, the plugin also accepts an X-VoiceWP-Key header. Email us if it still fails.
My contact form is not arriving.
Ask Voice WP to send a test email, check your spam folder, and read our guide on why contact forms stop sending. Why your contact form might not be sending.
I cannot see a draft.
Ask for a preview link. Draft previews are private, signed links that expire after 30 minutes and are never indexed.
I did not get my confirmation or reset email.
Check your spam folder, then ask for a new link on the login page. Links are single-use and expire.
Is the chat assistant a person?
No, it is an AI assistant. It can answer questions and help with your account, but it cannot change anything. Ask it to pass your message to a person, or email support@birimiansolutions.com.
Can I talk to a person?
Yes. Email support@birimiansolutions.com and a person will reply.
Ready to talk your site into existence?
We are letting small businesses in a few at a time. Leave your email and we will let you know when your turn comes.